The Management Policy adopted by Sofelec defines the commitments, principles and core values that underlie the Management System, with the objective of its strategic and sustained development.
Thus, Sofelec management is committed to guiding its activities responsibly, according to the following:
Promote customer loyalty by providing competitive services and products that continually meet and exceed their requirements, needs and expectations.
Systematically tailor supply to customer requirements by directing its activity towards “customer service innovation”.
Ensure the qualification of its employees for the performance of their duties, aiming at the reinforcement of competences and their awareness levels.
To value and hold employees accountable, considering them as key elements of the company’s success, encouraging them to participate, analyze and take critical, creative and constructive actions aimed at the continuous improvement of the Management System.
Promote employee involvement in the company’s objectives and growth strategies.